![This import process took around two months and went smoothly—except for one hiccup during the inspection. The Inspection Challenge Initially, we faced difficulties contacting the inspection center, as they weren’t answering their phone for several days. Since our customer needed to get the car inspected, she decided to drive there and make the appointment herself. […]](https://carimportportugal.com/wp-content/uploads/sites/100/8b869598-cac6-4611-99bc-f2983405bd91_1d760d61-b81a-4db8-9188-9c718dc48779.webp)
This import process took around two months and went smoothly—except for one hiccup during the inspection.
The Inspection Challenge
Initially, we faced difficulties contacting the inspection center, as they weren’t answering their phone for several days. Since our customer needed to get the car inspected, she decided to drive there and make the appointment herself. No problem in the end, but… answer the phone, folks!
When the car went for inspection, it didn’t pass. The reason? The previous owner had installed larger rims, which didn’t match the specifications on the documentation. While this felt overly nitpicky, it still required action.
Two Options
We presented the customer with two choices:
- Change the paperwork: This would involve a lengthy and costly individual approval process.
- Change the wheels back to their original size: This was faster and more affordable.
The customer opted for the second option. After a few weeks, she found wheels that matched the original specifications, had them installed, and went back for inspection. This time, the car passed without issue.
Extra Paperwork
The registration process for this car was straightforward, with one small difference. The customer had sold the car from her company to herself, so we needed a sales declaration to complete the process. Once that was submitted, the license plates were assigned very quickly.
And the good news? After the inspection, the customer was free to reinstall the larger wheels.
Key Takeaways
- Inspection centers don’t always answer the phone when you need them.
- Always ensure the car is in its original state for inspection to match the documentation.
- If the car has been modified, let us know in advance so we can determine the best course of action.
- If you’ve recently purchased the car—even from your own company—you’ll need a bill of sale to complete the registration process.
This case shows how even minor details can create delays, but with the right approach, everything can be resolved smoothly.
